Legal agreement governing your use of kaca23 gaming platform
Last Updated: January 2026By accessing, registering an account with, or using any services provided by kaca23, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision of these terms, you must immediately discontinue use of the kaca23 platform and refrain from creating an account. These terms constitute a legally binding agreement between you and kaca23.
For the purposes of these Terms and Conditions, the following definitions shall apply:
You must be at least 21 years of age to register an account with kaca23 or use any of our Services. This age requirement is strictly enforced in accordance with Indonesian legal requirements and international responsible gaming standards. By registering an account, you represent and warrant that you meet this minimum age requirement.
Our Services are intended primarily for residents of Indonesia. You must be physically located in Indonesia at the time of accessing our Services. We reserve the right to verify your location through technical means and may restrict access from jurisdictions where online gaming is prohibited or restricted by law.
You represent that you have the legal capacity to enter into this binding agreement and that you are not prohibited by law from using online gaming services. You must not be registered with any gambling self-exclusion program or prohibited from gambling by any regulatory authority.
Each Player is permitted to maintain only one (1) Account with kaca23. Creating multiple accounts (commonly known as "multi-accounting") is strictly prohibited and may result in immediate suspension of all associated accounts, forfeiture of balances, and permanent exclusion from the platform. We employ sophisticated detection systems to identify duplicate accounts.
Verification Requirement: kaca23 reserves the right to request identification documents, proof of address, payment method verification, or other documentation at any time to verify your age, identity, and location. Failure to provide requested documentation within 30 days may result in account suspension and withdrawal restrictions until verification is completed.
To create an Account with kaca23, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, contact telephone number, and email address. Providing false or misleading information constitutes a breach of these Terms and may result in immediate account termination.
You are solely responsible for maintaining the confidentiality of your Account credentials (username and password). You must not share your login information with any third party. Any activity conducted through your Account will be deemed to have been conducted by you, and you accept full responsibility for all transactions, bets, and account actions.
You agree to:
You must promptly update your Account information if any details change, including your residential address, contact number, or email address. Failure to maintain accurate information may result in payment processing delays or account restrictions.
kaca23 accepts deposits through Indonesian bank transfers (including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and BSI) and authorized e-wallet services (including OVO, DANA, GoPay, and ShopeePay). All transactions must be conducted in Indonesian Rupiah (IDR).
Minimum and maximum deposit limits vary by payment method and are clearly displayed during the deposit process. You may set personal deposit limits through your Account settings as part of our responsible gaming commitment. Self-imposed limits take effect immediately for increases and after a 24-hour cooling period for decreases.
You may only deposit funds using payment methods registered in your own legal name. Third-party deposits are strictly prohibited. We reserve the right to refuse deposits, void bets, and confiscate winnings if we detect or suspect third-party funding. All payment methods must be verified before withdrawal processing.
Deposits through Indonesian banks and e-wallets are typically processed instantly or within 15 minutes. In rare cases where technical delays occur, deposits may take up to 24 hours to reflect in your Account balance. If your deposit has not appeared after 24 hours, contact our customer support team immediately.
Anti-Money Laundering Compliance: kaca23 is committed to preventing money laundering and terrorist financing. We reserve the right to conduct enhanced due diligence on large or unusual transactions. Suspicious transactions will be reported to relevant authorities as required by Indonesian anti-money laundering regulations.
Withdrawals must be made to the same payment method used for deposit wherever possible. This policy is required by financial regulations and anti-money laundering standards. If the original deposit method is no longer available, alternative methods may be permitted subject to verification.
Standard withdrawal processing times are as follows:
These are standard processing times. Actual receipt of funds may vary depending on your financial institution's processing schedule, particularly outside business hours and on weekends or Indonesian public holidays.
Before processing any withdrawal, you must wager your total deposit amount at least one (1) time through any eligible game. This requirement prevents the use of kaca23 for money transfer purposes and complies with anti-money laundering regulations. Bonus funds carry separate wagering requirements detailed in the Bonuses section.
Your first withdrawal and any subsequent large withdrawals (exceeding Rp 10,000,000) will require identity verification. You must provide:
Standard withdrawal limits are Rp 50,000,000 per transaction and Rp 200,000,000 per month. VIP members enjoy higher limits based on their tier. We reserve the right to split large withdrawals into multiple installments for security purposes.
All bonuses, promotions, free bets, and special offers provided by kaca23 are subject to specific terms and conditions which will be clearly stated at the time of the promotion. Bonus terms are supplementary to and must be read in conjunction with these general Terms and Conditions.
Bonuses are intended for recreational players only. We reserve the right to refuse bonuses to any player or limit the number of bonuses available to individual accounts. Players suspected of bonus abuse or systematic bonus hunting across multiple accounts will forfeit all bonuses and may have their accounts suspended.
Unless otherwise stated, all bonuses carry a wagering requirement before withdrawal is permitted. Standard wagering requirements range from 10x to 40x the bonus amount depending on the promotion type. Wagering requirements must be met within the specified validity period (typically 30 days from bonus receipt) or the bonus and associated winnings will be forfeited.
Different game types contribute differently toward wagering requirements:
While an active bonus is in your account, the following restrictions apply:
All bets are subject to acceptance by kaca23. We reserve the right to refuse any bet, limit bet sizes, or close accounts of players who consistently achieve results that suggest systematic advantage play or the use of automated betting systems. Once a bet is confirmed in your betting history, it is considered accepted and cannot be cancelled except in cases of obvious error.
For sports betting, the following rules apply:
For live casino and slot games:
The following activities are strictly prohibited and may result in immediate account termination and forfeiture of funds:
kaca23 is committed to promoting responsible gaming and preventing gambling-related harm. We provide tools and resources to help players maintain control over their gambling activity and recognize warning signs of problem gambling.
All players have access to the following responsible gaming tools through their Account settings:
If you feel your gambling is becoming problematic, you may self-exclude from kaca23 for periods ranging from 24 hours to permanent exclusion. During the self-exclusion period, you will not be able to access your Account, deposit funds, or place bets. Self-exclusion requests are processed immediately and cannot be reversed until the chosen period expires.
kaca23 employs strict age verification procedures to prevent underage gambling. We reserve the right to request identification documents at any time and will immediately suspend accounts that cannot verify the account holder is at least 21 years of age.
If you recognize any of these warning signs in your own behavior, please contact our support team or use our self-exclusion tools:
While kaca23 strives to maintain uninterrupted service, we do not guarantee that our Website and Services will be available at all times or free from errors. We are not liable for any losses resulting from service interruptions, server downtime, maintenance periods, or technical malfunctions beyond our reasonable control.
You acknowledge that gambling involves risk and that you may lose money. kaca23 is not responsible for any financial losses incurred through your use of our Services. You participate in all gaming activities at your own risk and discretion.
kaca23 utilizes third-party payment processors and game providers. While we select reputable partners, we are not liable for failures, delays, or errors caused by these third-party services. Issues with third-party services should be reported to our customer support team for assistance.
kaca23 shall not be held liable for any failure to perform obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, telecommunications failures, power outages, strikes, wars, or pandemics.
We reserve the right to suspend or terminate your Account immediately and without prior notice if we reasonably suspect:
You may close your Account at any time by contacting customer support. Upon closure, you must withdraw all remaining funds in your Account. Any pending bonuses or bonus-derived winnings will be forfeited upon account closure.
Accounts with no login activity for 12 consecutive months will be classified as dormant. Dormant accounts may be subject to a monthly maintenance fee of Rp 50,000 deducted from the account balance. To reactivate a dormant account, contact customer support.
These Terms and Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming operations serving Indonesian customers.
In the event of any dispute arising from your use of kaca23 Services, you agree to first attempt resolution through our internal complaints procedure by contacting customer support. We will investigate all complaints thoroughly and respond within 14 business days.
If a dispute cannot be resolved through our internal complaints procedure, you may refer the matter to an independent alternative dispute resolution service. Contact details for such services will be provided upon request.
For questions, concerns, or disputes regarding these Terms and Conditions or any aspect of our Services, please contact our customer support team:
kaca23 reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated via email and displayed prominently on the Website. Continued use of our Services after changes take effect constitutes acceptance of the updated Terms.
By creating an account with kaca23, you confirm that you have read these Terms and Conditions in full, understand all provisions, and agree to be bound by them. You further confirm that you are at least 21 years of age, legally permitted to gamble in your jurisdiction, and that all information provided during registration is accurate and complete. If you have any questions about these terms, please contact customer support before using our Services.
You must be at least 21 years old and legally permitted to gamble to use kaca23 Services. Age verification is mandatory.
Multiple accounts are strictly prohibited. Maintain only one account under your own name and protect your login credentials.
You may only deposit and withdraw using payment methods registered in your legal name. Third-party payments are not permitted.
All bonuses carry wagering requirements that must be met before withdrawal. Read specific bonus terms carefully before claiming.
Set limits, take breaks, and use self-exclusion tools if needed. Gambling should be entertainment, not a financial solution.
Using kaca23 Services constitutes acceptance of these terms. Read and understand all provisions before playing.
Explore our comprehensive FAQ section for quick answers to common questions, review our Privacy Policy to understand how we protect your data, or learn about the responsible gaming tools available to all kaca23 members.
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