How kaca23 collects, uses, protects, and manages your personal information
Effective Date: January 2026At kaca23, we are committed to protecting your privacy and handling your personal information with the highest standards of security and transparency. This Privacy Policy explains what information we collect, why we collect it, how we use it, who we share it with, and the rights you have regarding your data. By using kaca23 services, you acknowledge that you have read and understood this Privacy Policy and consent to our data processing practices as described herein.
kaca23 operates as the data controller for all personal information collected through our platform. We determine the purposes and means of processing your personal data in accordance with applicable data protection laws and regulations.
This Privacy Policy applies to all users of the kaca23 platform, including visitors to our website, registered account holders, and any individual whose personal information we process in connection with our services. This policy covers personal information collected through our website at https://kaca23.cam, mobile applications (if applicable), customer support channels, and any other kaca23-operated digital properties.
We process personal information in compliance with international data protection standards and Indonesian privacy regulations. Our processing activities are based on one or more of the following legal grounds: contractual necessity (to provide our services to you), legal obligations (to comply with regulatory requirements), legitimate interests (to operate and improve our business), and your explicit consent (where required by law).
When you register an account with kaca23, we collect the following personal information:
When you access and use kaca23 services, we automatically collect certain technical and usage information:
We may receive information about you from third-party sources, including:
| Data Category | Collection Method | Primary Purpose |
|---|---|---|
| Identity Data | Registration Form | Age verification, account creation, regulatory compliance |
| Contact Data | Registration Form | Account communication, marketing (with consent), support |
| Financial Data | Payment Forms | Transaction processing, fraud prevention, compliance |
| Technical Data | Automatic Collection | Platform functionality, security, analytics, personalization |
| Usage Data | Automatic Collection | Service improvement, responsible gaming monitoring, analytics |
| Marketing Data | Opt-in Preferences | Promotional communications (only with explicit consent) |
We use your personal information to:
We process personal information to comply with legal and regulatory requirements, including:
We analyze user behavior and transaction patterns to:
We use your information to promote responsible gaming by:
We analyze aggregated and anonymized data to:
With your explicit opt-in consent, we may use your contact information to:
Important: You can withdraw your consent to marketing communications at any time by clicking the unsubscribe link in emails, adjusting your account preferences, or contacting customer support. Withdrawal of marketing consent does not affect transactional communications necessary for service provision.
kaca23 does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is never monetized or used as a commercial product.
We share personal information with carefully selected third-party service providers who assist in operating our platform:
All service providers are bound by contractual data protection obligations and are prohibited from using your information for any purpose other than providing services to kaca23.
We may disclose personal information when legally required or necessary to:
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify affected users via email and provide the opportunity to delete accounts before any such transfer occurs.
kaca23 implements industry-standard security measures to protect your personal information:
Beyond technical controls, we maintain strict organizational security policies:
While kaca23 implements robust security measures, you also play a crucial role in protecting your account:
Security Breach Notification: In the unlikely event of a data breach that affects your personal information, kaca23 will notify you within 72 hours via email and provide detailed information about the nature of the breach, the data affected, and the steps we are taking to address the situation. We will also notify relevant regulatory authorities as required by law.
While your kaca23 account remains active, we retain all personal information necessary to provide services, comply with legal obligations, and maintain security. This includes your profile information, transaction history, betting records, and communication logs.
When you close your account, we will:
Certain categories of data must be retained for specific periods to comply with legal obligations:
Once legal retention periods expire, personal information is automatically deleted or anonymized through secure data destruction procedures that prevent recovery or reconstruction.
You have the right to request a copy of all personal information kaca23 holds about you. We will provide this information in a structured, commonly used, and machine-readable format (such as PDF or CSV) within 30 days of your request.
If any of your personal information is inaccurate or incomplete, you have the right to request correction. You can update most information directly through your account settings, or contact customer support for assistance with changes that require verification.
You may request deletion of your personal information, subject to our legal obligations to retain certain data for regulatory compliance. We will delete all non-essential personal information within 30 days of your request, while retaining only the minimum data required by law.
You can request that we limit how we use your personal information in certain circumstances, such as while we verify the accuracy of disputed data or assess whether we have legitimate grounds to process it.
You have the right to receive your personal information in a portable format and transmit it to another service provider. We will provide your data in JSON, CSV, or PDF format upon request.
You may object to processing based on legitimate interests or direct marketing. We will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.
Where we process personal information based on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.
To exercise any of these rights, contact our customer support team via live chat, email at [email protected], or through your account dashboard. We will respond to all requests within 30 days and may require identity verification to prevent unauthorized disclosure of personal information.
Cookies are small text files stored on your device when you visit kaca23. They help us remember your preferences, keep you logged in, and understand how you use our platform.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies may prevent you from using certain features of the kaca23 platform.
While kaca23 primarily serves Indonesian players, some of our service providers and data processing infrastructure may be located outside Indonesia. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data.
International data transfers are protected through:
kaca23 services are strictly prohibited for individuals under 21 years of age. We do not knowingly collect personal information from minors. Our age verification procedures are designed to prevent underage registration and access.
If we discover that we have inadvertently collected information from a person under 21, we will immediately delete all such information and permanently block the associated account. If you believe a minor has accessed kaca23 services, please contact us immediately at [email protected].
kaca23 reserves the right to update this Privacy Policy to reflect changes in our data processing practices, legal requirements, or business operations. Material changes will be communicated via email to your registered address and prominently displayed on our website at least 30 days before taking effect.
Your continued use of kaca23 services after policy updates take effect constitutes acceptance of the revised terms. If you disagree with changes, you may close your account before the effective date.
For questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact:
For formal data protection inquiries or to exercise your privacy rights, you may contact our Data Protection Officer who will respond within 30 business days.
Supervisory Authority: If you believe kaca23 has not adequately addressed your privacy concerns, you have the right to lodge a complaint with the relevant Indonesian data protection supervisory authority.
All data transmission and storage protected by 256-bit SSL encryption, the same security standard trusted by international banks and financial institutions.
We never sell, rent, or trade your personal information to third parties. Your data is used exclusively to provide kaca23 services and comply with legal obligations.
We collect only the information necessary to operate our platform, verify your identity, and comply with regulatory requirements. No excessive or unnecessary data gathering.
This policy clearly explains what data we collect, why we collect it, how we use it, and who we share it with. No hidden practices or unclear language.
You can access, correct, delete, or port your data at any time. We make exercising your privacy rights simple and respond within 30 days.
Our data practices comply with Indonesian privacy regulations and international data protection standards, audited regularly for compliance.
Our customer support team is available 24/7 to answer any questions about how we handle your personal information. You can also review our complete Terms & Conditions or learn about our Responsible Gaming commitments.
View Frequently Asked Questions Terms & Conditions Responsible Gaming